Amazon Connect Engineer – Contact Center, AWS, IVR & Java

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Job Title: Amazon Connect Engineer Location Toronto, ON Work Mode 4 days hybrid Skill Required • 5 years of hands-on experience with Amazon Connect. • Strong expertise in Contact Flows, Routing Profiles, Queues, IVR, and Call Routing Design. • Experience integrating Amazon Connect with AWS Lambda, DynamoDB, API Gateway, S3, and CloudWatch. • Knowledge of Amazon Lex for chatbot and voice bot implementations. • Understanding of telephony and voice technologies, including SIP, VoIP, CTI, IVR, and …

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